Collaborated Service Solutions Inc.

Company Overview

Collaborated Service Solutions Inc. (CSS), established in 2003, specializes in high-quality engineering services, equipment support, module repair, and outsourced manufacturing for the semiconductor and optoelectronics industries. Headquartered in Zhunan, Miaoli, Taiwan, with additional operations in Nanjing, CSS provides highly customized technical support to help clients optimize production efficiency and reduce downtime.

Core Business

Integrated professional services: Installation, relocation, and project-based contracting for process equipment.
Flexible technical staffing: Short to long-term dispatch of professional engineering personnel.
Module repair and comprehensive technical support services.

Development Milestones

2025: Awarded Outstanding Supplier by Lam Research (2024 & 2025).

2013: Certified as a Taiwan service partner for Advanced Energy (AE).

2012: Became a professional technical contractor for Applied Materials (AMAT).

2011: Global expansion into Intel Dalian (China) and Israel; signed global outsourcing agreement with Novellus Systems.

2010: Expanded services to Intel New Mexico and Samsung Texas; added clients like Oerlikon Solar and Lam Research.

2009: Established Nanjing CSS Precision Equipment Co., Ltd. in China; launched full-scale module repair services.

2007: New headquarters completed in Zhunan, Miaoli. Appointed as the sole global equipment contractor for AMAT Solar Division.

2004: Established service points in Shanghai and Taichung; provided first non-OEM refurbishment services for TSMC Shanghai.

2003: CSS founded in Hsinchu, initially focusing on AMAT equipment maintenance and customized training.

Products & Services

Installation & Relocation

New equipment setup, relocation, leveling, and calibration to ensure precision and stability.

Maintenance & Repair

Rapid diagnosis and repair of modules including vacuum systems, heaters, and power supplies.

Health Checks (PM)

Regular preventive maintenance, cleaning, and calibration to extend equipment lifespan.

Global Service Network

Taiwan: Hsinchu, Taichung, Chiayi, Tainan, Kaohsiung, Zhunan, Linkou.
China: Shanghai, Nanjing.
International: Japan (Nagoya, Yokkaichi), South Korea (Samsung sites), USA (New Mexico, Texas), Israel, Germany, Spain, India.

Technical Expertise

One-Stop Module Repair Service

CSS provides a full-cycle service model that allows clients to focus on core processes:

1. On-site Removal

Professional removal of faulty modules at the client site per OEM standards.

2. Repair & Test

Diagnosis and calibration at CSS centers with quality meeting OEM specs.

3. Installation

Re-installation and production verification for immediate use.

Contact Information

Company: Collaborated Service Solutions Inc. (CSS)
Headquarters: Zhunan Town, Miaoli County, Taiwan
Website: www.csstw.com.tw